FAQ

Frequently Asked Questions

1) How do I shop at FQMsportsmy.com?
2) Is it safe to use my credit card on FQMsportsmy.com?
3) Do you keep all of my personal information private?
4) When will my order ship?
5) What about sales tax and shipping charges?
6) What is your return policy?

How do I shop Online at F.Q.M Sports Malaysia?

Using our shopping cart system is fast and easy!

1) Click "PREORDER" to simply view your favorite umpire / referee equipment and pricing.
2) Add any items you wish to your shopping cart, (you can always make changes to your cart later).
3) When you're ready to buy, click the submit button.
This will begin your secure checkout process, where you will fill out ship to and bill to addresses, choose your shipping option, see the total cost of your order. After placing your order you will receive a receipt of your transaction by e-mail. If you have any questions or problems with your order please use our Contact Us Page.

What is your return policy?

Our Return Policy: If you aren’t 100% satisfied, merchandise can be returned for exchange, credit, or refund within 30 days of purchase. Once we decorate any garment, the garment is not returnable. Blank hats can be returned subject to a re-stocking fee.

Free shipping:

FQM's does not offer any free shipping or coupons.